FAQs

Frequently Asked Questions

Do you accept insurance?

Stellar Performance Medical is a cash-pay medical clinic, which allows us to provide more personalized, high-quality care without insurance limitations. We do not bill insurance directly, but we can provide a superbill upon request for potential out-of-network reimbursement.

Do you offer cash-pay options?

Yes. All services are offered with transparent cash-pay pricing, which will be reviewed with you prior to treatment.

Is financing available?

Yes. Stellar Performance Medical accepts CareCredit, which allows qualified patients to finance eligible medical services. Our staff can provide more details during scheduling or at your visit.

Do you treat both men and women?

Yes. We treat both men and women, and we proudly provide inclusive care, including services for transgender patients.

Does Stellar Performance Medical offer same-day appointments?

Same-day appointments may be available depending on provider availability. We recommend contacting the office as early as possible to inquire.

Do I need an appointment, or do you accept walk-ins?

Appointments are required to ensure timely and efficient care. Walk-ins cannot be guaranteed.

Is there a deposit required to book an appointment at Stellar Performance Medical?

Yes. A $50 credit card deposit is required to secure all appointments. This deposit is applied toward your visit.

What is your cancellation or no-show policy?

Stellar Performance Medical requires at least 24 hours’ notice to cancel or reschedule an appointment. Appointments canceled with less than 24 hours’ notice or missed appointments may result in forfeiture of the $50 deposit.

How long is a typical appointment at Stellar Performance Medical?

“Initial visits: 30–60 minutes
Follow-up visits: 15–30 minutes
Visit length may vary depending on the service provided.”

How soon will I see results?

Turnaround time for lab results or radiology reports is typically 48–72 hours, depending on the test. Your provider will review results with you once available.

Do you require labs before starting treatment?

We ask all patients to bring any recent or past lab results from previous providers. Depending on your medical history and goals, additional labs may be ordered as medically appropriate.

How are labs handled?

Labs may be drawn in-office or ordered through a third-party lab. Any associated costs are reviewed in advance.

What should I bring to my appointment?

“Please bring:
• A valid photo ID
• Prior lab results (if available)
• A list of current medications and supplements
• A payment method”

How early should I arrive?

Please arrive 10–15 minutes early for your first appointment to complete intake paperwork.

Is parking available?

Yes. Stellar Performance Medical has free on-site parking available for patients.

Do you offer telehealth appointments?

Yes. Stellar Performance Medical offers telehealth appointments for select services, when medically appropriate and compliant with regulations.

Is my information private and secure?

Yes. All patient information and medical records are HIPAA-protected and handled in accordance with federal privacy laws.

Can you tell me the cost of your services?

Yes. While exact pricing depends on the specific treatment plan, our team can provide general price ranges during scheduling. Final pricing is confirmed after your consultation to ensure care is appropriate and tailored to you. Many services start with an initial consultation, with treatment costs varying based on labs, medications, or procedures recommended.

Stellar Performance Medical place picture
5.0
Based on 239 reviews
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James Medcalf profile picture
James Medcalf
12:50 02 Jul 24
Luis is awesome
Lynne Johns profile picture
Lynne Johns
16:32 01 Jul 24
Great fast friendly service and it works!
General FL Pavers LLC profile picture
General FL Pavers LLC
13:31 28 Jun 24
Finding this place has been my saving grace! Dr. Gomez is straight foward, but very motivating and wants to see me succeed ????
Danielle Tabb profile picture
Danielle Tabb
15:31 19 Jun 24
I can't say enough about Louis and his team. I needed to lose a few lbs and get rid of some inflammation and pain I had been experiencing, withing a month I was feeling soo much better and my clothes were finally fitting again. I'm back for round 2 after taking a little time off and can't wait for my results!!
Jessica Breedlowe profile picture
Jessica Breedlowe
15:54 15 Jun 24
Samantha Bowyer profile picture
Samantha Bowyer
20:35 28 May 24
Luis Gomez, NP was a professional in setting up our initial telehealth meting. He was using a new system that sent me some conflicting information but was easy to call and clarify. He was diligent about making sure he understood the issue so that he could fix it moving forward. He was patient with my several questions. He set clear expectations and and worked with me to set reasonable goals. Looking forward to continue working with him.
Carla Hill profile picture
Carla Hill
19:06 09 May 24
Luis at Stellar Performance was very comprehensive in his assessment, and listened and answered my questions. He is very knowledgeable and quick to respond to any messages I have sent him. I feel safe and trust him to give me the best of care! I highly recommend Luis and Stellar Performance Medical.
Rhonda Sherrer profile picture
Rhonda Sherrer
11:06 24 Apr 24
Luis and the staff at Stellar Performance Medical will go above and beyond to serve their clients! Luis is very knowledgeable and listens! I am a very active almost 50 athlete and figure competitor. I was stopped in my tracks with a knee injury that could have ended my bodybuilding journey, but after visiting Luis and undergoing a protocol he put together for me I am successfully 5 weeks from my next body building show!! Regenerative medicine was something I had never considered but after my results with Luis I am a believer!!
Alana m profile picture
Alana m
22:47 16 Feb 24
Luis and his staff really make you feel comfortable from the moment you walk in. He helped me come up with a goal for weight loss including a meal plan/options. All my questions were answered professionally. You can tell Luis really cares about bettering the lives of his patients. He also does lab work right in his office which is so convenient as a mom because it saves me a trip! I recommend Stellar Performance to anyone looking to better themselves.
Nancy Sutton profile picture
Nancy Sutton
23:36 17 Nov 22
I see Luis Gomez at Stellar Performance Medical. The name of the practice speaks for itself! Luis Gomez's approach to medicine is brilliant! I'm an ovarian/brain cancer survivor, he has mapped out a treatment plan to restore my energy, hormones, weight and over all well-being. It's only been a few weeks of implementing my wellness program and I feel amazing. Thank you Luis for all your help. You have been nothing but incredibly professional and helpful. I Highly recommend this practice.
Mandy Norvell profile picture
Mandy Norvell
17:02 17 Nov 22
In the medical world, it is a challenge to find a provider who is empathic and truly cares about your overall wellness. If you’re tired and struggling, look no further. I’ve been very pleased with the services and Luis is wonderful. I’m down 8lbs in two weeks and haven’t skipped a beat with my healthy eating and active life style.
Vicki E Henderson profile picture
Vicki E Henderson
14:41 11 Nov 22
Luis Gomez and Stellar Medical are top notch! Luis listens intently and gives you care, compassion and his expertise. I am so thankful to be one of his patients! If you want a practitioner who makes you feel like you are a priority, then call Stellar Performance Medical and see Luis Gomez.
Cait Clark profile picture
Cait Clark
15:51 08 Nov 22
Luis at Stellar Performance Medical is truly a gift! His office has offered me life changing help that I couldn’t find anywhere else. He is kind, compassionate, and incredibly dedicated to actually helping people! Most doctors just rush you in and out but Luis takes the time to sit down, explain everything, and tailor treatments to exactly what your body needs. His office offers so much more than I even realized and as a result I am well on my way to a healthier outlook and I couldn’t have done it without him. If you haven’t called him already, you’re missing out!
Marie Hudson profile picture
Marie Hudson
21:02 30 Aug 22
Luis E. Gomez APRN, at Stellar Performance Medical was terrific! He was extremely knowledgeable, sensitive and informative… I immediately felt at ease – and felt confident in my receiving expert medical care. I highly recommend Luis to anyone looking for a specialist. I walked away, very impressed with the overall experience.
K Deaton profile picture
K Deaton
20:08 19 Jul 22
Fantastic! I hit a roadblock in my weight loss, even with consistent diet and exercise. I had a nutritionist, and was doing CrossFit consistently. I was going all the right things, and not losing weight like I should. I was so frustrated. I started seeing Luis at Stellar Medical and I have been consistently losing weight since. I have referred multiple friends to him who have also had good experiences. Will continue to refer people! Highly recommend!
Amanda Smith profile picture
Amanda Smith
01:57 27 May 22
I'm so glad to have found Stellar Performance Medical. Luis is very knowledgeable and thorough. He listens to my concerns and I have great results after every visit! He's also very accommodating with scheduling.
Highly recommend this place.
Tracie Logsdon profile picture
Tracie Logsdon
14:39 24 Apr 22
My husband I go to Luis Gomez at Stellar Performance Medical for all of our Covid Testing. We take several cruises each year and we need a test 48 hours prior to boarding. Rather than waiting in a crowded waiting room full of people, we make an appointment with Luis. We are in and out in 20 minutes. He is professional and pleasant and the most accommodating medical professional I have ever met. He was referred to me by a friend and I am so grateful for the referral. I would recommend Luis for any and all of your medical needs. He has a can do attitude and you can count on him when you are in need.
Arianna Salas profile picture
Arianna Salas
22:37 28 Mar 22
Luis Gomez APRN is the best ! He truly cares for his patients! Treating my mom like family was the best part ! I have no words to describe how kind and dedicated he is ! Every time we go to see him is an hour drive but it’s totally worth it ! My mom trust him and that’s very important for us! Thanks Luis !